Tenantdesk
A landlord and property-management portal for small portfolios
Tenantdesk is a property-management portal for landlords with portfolios of 5–500 units — a segment AppFolio is too expensive for and a spreadsheet is too small for. It runs the full long-form rental lifecycle: applicant screening, lease signing, rent collection, maintenance work orders, and a tenant portal that means residents stop calling the office about a leaking sink.
Key features
- Vacancy listings with online applications and self-tour scheduling
- Applicant screening (credit, eviction, income verification) via TransUnion SmartMove
- Lease generation from templates with e-signature via Dropbox Sign or DocuSign
- Online rent payment via ACH or card with auto-late-fee policy
- Maintenance work orders with photo upload, assign-to-vendor, status updates
- Tenant portal (rent, maintenance, documents, lease renewal)
- Owner reporting (per-property P&L, occupancy, delinquency)
- QuickBooks / Xero export with property-class chart-of-account mapping
Architecture
Built on the Vertical SaaS Stack.
What you get
Tenantdesk launches as a multi-tenant SaaS under the property manager’s brand. Properties and units are imported via CSV; existing leases attach to units; Stripe and Plaid are wired for rent collection. The first month runs in dual-mode (old + new) before cutting fully over.
Sample customer story (placeholder — illustrative only)
A family office managing 180 single-family rentals across three states licensed Tenantdesk to escape a Buildium install they had outgrown but found surprisingly difficult to migrate off. The win after one quarter was the maintenance work-order flow: average resident-reported-issue to vendor-on-site time dropped from 6 days to 2 — most of that came from the tenant portal letting residents file with a photo instead of leaving voicemails.
What’s NOT included
- Short-term / vacation rentals. That’s Rentyard.
- Commercial property (retail, office) lease management. Out of scope; commercial CRE has different workflow assumptions.
- HOA / condo association management. Possible as a paid customization, but not the out-of-the-box product.
- In-house mortgage origination for owner-financing. Use Loanpath if owner-financing is part of the play.
Whitelabel surfaces
| Surface | Themeable | Custom domain |
|---|---|---|
| Vacancy listings | yes | yes |
| Tenant portal | yes | yes |
| Owner admin | yes | yes |
| Email + SMS | yes | yes (email sender domain) |
| PDF leases + statements | yes | yes |
Related apps
Affilipath
Affiliate and referral program platform with clean attribution and payouts
Boardroom
Async standups and meeting notes for distributed teams who hate sync calls
Clockwise
PTO, time tracking, and timesheets without ten years of HRIS bloat